Your company competitive edge depends on your ability to maximize efficiency and reduce operational costs at the same time keep the customers happy. A good fleet tracking solution can help in improving the productivity of your mobile workers, increase satisfaction for your customers, and still deliver significant savings on fuel, labor, and other expenses. There are a few tips to help you in selecting the best solution for your fleet.
Demand to see proven Return on Investment. This is a critical point in your buying decision. Ask the potential solution providers about the typical return on investments for their clients with proven examples. A functional solution should give at least twenty percent increase in productivity at the same cost. In the same breath, it should give you a significant reduction in overtime costs.
The selected tracking solution should have all the components that you may need as the business grows without having to overhaul the whole system. Essentially, look for a provider that can provide you will the base options that you can start with the scale up later. It lowers the cost of initial deployment as you only pay for the components that you need currently.
Trackwhatmatters also explain that a modular and scalable tracking technology helps you determine the expected value before buying in additional features. You can also roll out the technology in a given area as a test before using it in a large area or region after determining its worth. Most of the modular solution can be customized in that you use and upgrade the components that you need and leave out the rest.
The solution that you choose should also provide all the hardware, software, and services that the business needs. It should be able to manage the mobile worker by tracking the work status, time, location, driver safety, fuel use, and the speed. It should also automate service scheduling and dispatch process. Finally, it should make it easy to maintain inventory, equipment and other assets in the field.
Examine the technology that the provider uses in the tracking systems. Ideally, the systems should be able to store reliably and provide the information you need when you need it. Moreover, it should be hard to tamper with the system to give inaccurate reports or prevent it from recording some data.
The fleet management systems should also have high availability and up-time. An ideal system should have at least 99.9 percent availability with duplicate systems, power backup and fail-proof emergency systems in case of any unexpected outages. Such is possible if the provider has set up a redundant data center to duplicate data from different locations.
In addition, make an evaluation of the provider customer service and the level of support he provides. The company should be at hand whenever you experience problems with the system. In addition, there should be a set implementation plan with given timelines whenever the system fails. User guides and other documentations should be clear of jargon and where possible, the provider should offer training on the usage of the systems.